The facilitators were knowledgeable and brought an interesting dynamic to a group of different characters who were all from different industries and even sectors. It was reassuring to see that regardless of where you are in your business and what issues you are facing, we all face the same headaches from time to time. This leadership programme was not about lecturing us or even giving specific answers to what leadership is about, instead, it focused on creating debate and offering different perspectives, whether you agreed or not was irrelevant because the conversations forced you to consider where other people (who are different from yourself) are coming from. Further, it was rewarding to be able to support other business owners/leaders who were struggling with issues that we have faced in the past as well. It just goes to show the importance of taking some time out to reflect and talk to peers outside your usual network or group. The 1-2-1 coaching support was also invaluable and a big part of why the programme works. Pamela and Caroline (we had different coaches) were fantastic and brought a different dimension to the programme that made it personal and relevant to us as a business but also to us as individuals. The most surprising element of the course was the amount of self-reflection that occurred through trying out various methods and techniques in-between the sessions and then looking at why certain things worked and why certain things didn’t. The space in between the workshop and coaching sessions really made you focus on changing the things you wanted to change. It gave me the opportunity to think about our people processes and the time and space to make sure they are fit for purpose and also to put some things into practice, which in hindsight, was quite fundamental to a growing business.