Rollerbeats owner and director Natasha became a STEP HR client in 2017 when she was looking for support with contracts, handbooks and health and safety. The company hires a mixture of part-time, full time and volunteer roles. Which meant that when setting up the business Natasha realised what a minefield HR was with varying staff contracts and terms, so she therefore decided to reach out to STEP HR. Having a retainer contract means that no matter what type of staff member Natasha is hiring the STEP team are on hand to help with hiring, writing contracts, ensuring compliance with multiple HR laws and more.
The advantage of using HR through STEP has been a lot actually. We have our own personal advisor, so I have a very good and close relationship with Vicky and sheu2019s amazing. So if thereu2019s anything that I need at all for anything thatu2019s HR sheu2019s at the end of a phone we also have meetings, catch-up meetings. So itu2019s very accessible, but also itu2019s very thorough. So all the handbooks and contracts and everything like that is all there as well and itu2019s a very good quick service.