This January a programme of practical digital support has been launched across Stirling, Falkirk and Clackmannanshire to encourage tourism businesses to boost their online presence.



Led by Digital Tourism Scotland (DTS) – the programme offers a series of hands-on workshops providing a comprehensive beginners guide to digital trends, website development, social media, online marketing and managing online visitor feedback. This January the programme will be launched with a free Digital Technologies Update open to all tourism businesses in the area.

Working in partnership with Business Gateway, the Scottish Government, Highlands and Islands Enterprise, Scottish Enterprise, Scottish Tourism Alliance, Skills Development Scotland, and VisitScotland – Digital Tourism Scotland works with businesses from the country’s tourism sector, helping to make them more competitive, more productive and boosting visitor numbers.

These courses provide essential support for businesses looking to engage with customers in new ways, identify which channels will deliver the best return for their business and how to enhance the customers’ online experience.

Geoff Morrison, Destination Manager at Destination Stirling, said: “This is truly a valuable opportunity for our tourism businesses to maximise their own skills and competitiveness in an increasingly digital world.”

VisitScotland Regional Partnerships Director, Liz Buchanan MBE, said: “Consumers’ habits and expectations have changed dramatically – these days visitors expect to use digital tools to communicate with both destinations and businesses. Consequently, Scottish tourism is undergoing a digital evolution and the focus of our marketing and customer engagement strategies reflects the massive importance of online content and social media platforms. The excellent DTS support programme is a fantastic opportunity for businesses across the Forth Valley to find out how they can exploit digital technologies to become more successful and maximise their full potential.”

To date more than 1000 individuals from the Scottish tourism industry have benefited from the support delivered by Digital Tourism Scotland. The digital support programme runs from January 24 to March 28 across the Forth Valley. Place are available now but must be booked in advance at:

STEP is holding two Digital Tourism Scotland workshops. The first, happening on February 9 has been designed for those who are looking to upgrade or plan a new website for their tourism business. Click here to find out more and register.

The second workshop is about Listening to Your Visitors and Managing Feedback. It’s happening on March 28 and you can find out more and register here. 


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